FOR YOUR INFORMATION: We implement a variety of security measures to maintain the safety of your personal information; our site may use cookies and other tracking technologies, in general, are used to improve website and application efficiency, enable better processing of information, and for various other reasons. First Look does not collect credit card information.
We may collect information from you on the phone or on our site when you make general inquiries, schedule, order services, subscribe to our site feed or fill out a form. When scheduling, ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, property address and/or phone number. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
Any of the information we collect from you at any time may be used to personalize your experience (your information helps us to better respond to your individual needs); to improve our website (we continually strive to improve our website based on the information and feedback we receive from you); to improve customer service (your information helps us to more effectively respond to your customer service requests and support needs); or, to respond to your inquiries, and questions regarding provided services.
Your information, whether public or private, is not sold, traded, exchanged, transferred, or given to any other company for any reason unless for the express purposes of processing transactions, delivering the purchased product, or providing services requested. Trusted third parties who assist us in conducting our business or servicing you keep this information confidential. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Residents of CA: Please inform our staff that you are a resident of California during your initial contact. We value your privacy and have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties (including Laboratories) without your consent.
Our website, products and services are all directed to people who own, buy or sell homes. We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act) and we do not intentionally collect any information from anyone under 13 years of age. However, this website contains forms which do not implement additional security measures.
If we decide to change our site or privacy policy, we’ll post those changes on this page.
Revised 12/3/2021